Created by potrace 1.15, written by Peter Selinger 2001-2017563.345.5477

Important Notice About Appointment Attendance

Effective 4/1/23

Clients will be notified of the “Appointment Attendance Policy” at the time of initial registration. All clients must leave a credit card on file to reserve appointments. As a courtesy to our staff and other clients, we require a minimum of 24-hour advance notice of all appointment reschedules or cancellations. Clients who fail to present for a scheduled appointment without contacting the practice to reschedule or cancel the appointment 24 hours in advance will be considered a “no-show.” Three “no-shows” may result in termination from our practice. 

When you cancel or reschedule on short notice, we not only lose your business but the potential business of other clients that desired treatments at our spa. Therefore, we ask for your consideration and that you kindly give us a 24-hour notice if you are unable to keep your appointment or need to reschedule your service for any reason. A fifty-dollar ($50.00) appointment fee will be charged to your account if 24-hour notice is not given for all reschedules or cancellations.

Implementation

If a client fails to be compliant with our policy the following steps may be taken:

  • 1st & 2nd Occurrence - Client will be charged a $50 cancellation fee. 
  • 3rd Occurrence - At our discretion, client may receive a termination letter from our care in the mail. Client will be charged a $50 cancellation fee.


Refund Policy

All spa sales are final. Treatment packages are non-refundable, non-transferable, and non-exchangeable. Under no circumstances will refunds be issued for services rendered. The exception for a refund on services yet rendered will only occur if there is a valid medical reason as to why you cannot utilize the medical spa service that you purchased. We will then allow you to use your remaining balance towards other services of equal value. The only time we will provide a refund for packages or purchases yet rendered is if your complaint is accompanied by a practicing physician's note, explaining your medically inclined inability to utilize the service within 6 months of the purchase date of said service, at which point we will present you with a 50% refund of the original service purchase price. 

In the event that there is an allergic reaction to a product you purchased from us, you may exchange it within 14 days of the original purchase date for spa credit. Requests must accompany a valid receipt for an exchange or credit.  

What Our Clients Say

I was really impressed with how Kisha mapped out my face before she injected my Botox. I have had Botox at other places and have never experienced this. Her experience and treatment process truly put me at ease during my appointment. I will definitely be back!

– Reece

Tattoo Removal with Lisa was lovely and relaxing. She went through a thorough consultation so I knew what to expect. I'm extremely happy with the process and results after just one treatment! I highly recommend Revive and Lisa for any tattoo removal needs. Thank you THANK YOU!

– Ann

I drove two hours from my home, past Iowa City and Cedar Rapids, to Revive for toxin and lip filler. I have done my research on injectables for a while now and was impressed with Revive's website. Professional and appealing!

– Sandy

I have tried a few places since moving to the Quad Cities from Chicago and finally found this gem. They did an awesome job with my Dysport injections and really listened to what I was asking them to do. They far surpassed my expectations and the place is clean as a freaking whistle! My mother was in town visiting from Atlanta and they did hers as well. She was also beyond pleased with the results and facility overall. Highly recommended, and I'll definitely be back for more soon. Thank you, Revive!

– Kara

You cannot go wrong with Revive at The Group! The staff are incredibly experienced and very friendly. When I began getting aesthetic treatments, I knew I needed to go to a place I trusted. Thank you for the best experience as a first time client of aesthetic treatments and Botox!

– Laura

Everyone at Revive is so professional and kind. They are so informative and knowledgeable. I have never felt any pressure to do anything, if anything, they tend to start small and make sure their clients are happy and getting what they want! They are amazing! I cannot say enough great things about them!

– Terri

Wow! - is all I have to say! Big city level of service. Any treatment I've had here so far was top notch and every staff member I've worked with was super knowledgeable, professional and made sure I was comfortable.

– Sarah

My first trip to Revive was today and it was everything I had hoped it to be. I had a 90-minute massage. It was absolutely amazing and I am definitely rebooking another with her. So much relief with TMJ and muscle tension. After the massage, I had my skin consultation with Kisha and continued to be amazed by the level of professionalism and knowledge, as well as the friendly and genuine service. I have booked again next week for my first Dysport session. All my friends and coworkers have asked for the outcome of my spa visit and it's definitely a 2 THUMBS UP! Thank you for a great experience from the check-in staff all the way to the end of my sessions. The facility is beautiful as well!

– Leah

Great experience!! Felt very comfortable and welcomed. Would recommend this Spa to anyone who wants to be pampered and come out looking great!

– Amanda

First time getting lip filler, I was so nervous! Jodi Arp was my injector and she was amazing! She made me feel so comfortable and at ease! My lips look so great I couldn’t be happier! I will definitely be going back!

– Ellen

When I step into your spa it feels like a mini vacation! From the attention to detail when checking in, the beautiful space to relax in prior to the appointment, and the incredibly comfortable atmosphere for the facial. I love every moment. Gaynor is so welcoming and knowledgeable. My skin has improved so much over the few months here. I leave looking forward to my next appointment!

– Ashley

I love the privacy of the relaxation area so we aren't awkwardly sitting together in the open lobby, especially when I was nervous before my first appointment! Oh, and your treatment rooms are awesome. I've been to specialists' offices that were tiny and cramped in comparison.

– Jessica

Completely in love with my Dysport results I received from Kisha! She is very knowledgeable, professional, sweet, and personable!

– Lana

I had a 60-minute sports massage with Angela. She was amazing! Very knowledgeable and super friendly. I can't say enough good things.

– Marsha

Revive was initially recommended to me by friends, I've been a client now for a few different treatments. I received Dysport from Katie and Kisha and they are both amazing! On my last visit, I had a consultation for lip injections. At my consultation, Kisha provided me with Restylane Kysse lip injections. Kisha is a true artist! I am completely obsessed with my lips! Kisha was so informative, knowledgeable, and sweet!

– Tanya

I have been extremely satisfied with my experiences at Revive! The front desk staff is extremely friendly when you arrive. Katie, who I receive my Dysport injections from, is SO nice and very knowledgeable! My questions never go unanswered!

– Rachel

Walking into this space is like stepping into a bubble of love and beauty. The staff were all so welcoming and friendly. The services provided are superb. I loved my massage with Angela. Thank you for what you all do to help the rest of us feel ah-MAZING!

– Debra

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