Created by potrace 1.15, written by Peter Selinger 2001-2017563.345.5477

Important Notice About Appointment Attendance

Effective 2017

Clients will be notified of the “Appointment Attendance Policy” at the time of initial registration. All clients must leave a credit card on file to reserve appointments. Clients who fail to present for a scheduled appointment without contacting the practice to cancel the appointment 24-hours in advance will be considered a “no show.” Three “no shows” may result in termination from our practice. 

When you cancel or reschedule on short notice, other clients that needed treatment cannot be seen and that time is wasted. Therefore, we ask for your consideration and that you kindly give us 24-hour notice if you are unable to keep your appointment. A fifty dollar ($50.00) appointment fee will be charged to your account if 24-hour notice is not given. Please note that if proper notice is given the fifty-dollar ($50.00) appointment fee may be waived.

Implementation

If a client fails to be compliant with our policy the following steps may be taken:

  • 1st Occurrence - Client will be called within 24 hours and notified of missed appointment. 
  • 2nd Occurrence - Client will be called within 24 hours and notified of missed appointment. Client will be charged a $50 cancelation fee.
  • 3rd Occurrence - At our discretion, client may receive a termination letter from our care in the mail. Client will be charged a $50 cancelation fee.

At our practice, we understand that certain circumstances may cause you to cancel your appointments. Our practice firmly believes that good a physician/client relationship is based upon understanding and good communication. Please feel free to contact our office about any questions you may have about our Appointment Attendance Policy at 563-355-1853 Ext. 8.

Refund Policy

If for any reason you are not satisfied with a product or in the event that there is an allergic reaction to the product you purchased from us, you may exchange it within 14 days of the original purchase date for spa credit. Requests must accompany a valid receipt for an exchange or credit.  

All spa sales are final. Treatment packages are non-refundable, non-transferable, and non-exchangeable. Under no circumstances will refunds be issued for services rendered. The exception for a refund on services yet rendered will only occur if there is a valid medical reason as to why you cannot utilize the medical spa service that you purchased. We will then allow you to use your remaining balance towards other services of equal value. The only time we will provide a refund for packages or purchases yet rendered is if your complaint is accompanied by a practicing physicians note, explaining your medically inclined inability to utilize the service within 6 months of the purchase date of said service, at which point we will present you with a 50% refund of the original service purchase price. 

What Our Clients Say

Walking into this space is like stepping into a bubble of love and beauty. The staff are all so welcoming and friendly. The services provided are superb. I loved my massage and cupping with Kayla Hayes. She was successful in working out a knot in my upper left scapula. It has been bothering me since March! Thank you for what you all do to help the rest of us feel ah-MAZING!

– Debra

I drove two hours from my home, past Iowa City and Cedar Rapids, to Revive for toxin and lip filler. I have done my research on injectables for a while now and was impressed with Revive's website. Professional and appealing!

– Sandy

You cannot go wrong with Revive at The Group! The staff are incredibly experienced and very friendly. When I began getting aesthetic treatments, I knew I needed to go to a place I trusted. Thank you for the best experience as a first time client of aesthetic treatments and Botox!

– Ashley

My first trip to Revive was today and it was everything I had hoped it to be. I had a 90-minute massage with cupping from Kayla Hayes. It was absolutely amazing and I am definitely rebooking another with her. So much relief with TMJ and muscle tension. After the massage, I had my skin consultation with Kisha and continued to be amazed by the level of professionalism and knowledge, as well as the friendly and genuine service. I have booked again next week for my first Dysport session. All my friends and coworkers have asked for the outcome of my spa visit and it's definitely a 2 THUMBS UP! Thank you for a great experience from the check-in staff all the way to the end of my sessions. The facility is beautiful as well!

– Leah

Express Facial + Brow Tint and Wax with Morgan!! I don’t get much “self-care” time so I chose the Express Facial and it did NOT disappoint! Fresh face and cute brows to start the new year off!

– Ashley

I had a 60-minute sports massage, with cupping, from Kayla Hayes. She was amazing! Very knowledgeable and super friendly. I can't say enough good things.

– Marsha

I have tried a few places since moving to the Quad Cities from Chicago and finally found this gem. They did an awesome job with my Dysport injections and really listened to what I was asking them to do. They far surpassed my expectations and the place is clean as a freaking whistle! My mother was in town visiting from Atlanta and they did hers as well. She was also beyond pleased with the results and facility overall. Highly recommended, and I'll definitely be back for more soon. Thank you, Revive!

– Kara

First time getting lip filler, I was so nervous! Ashley Bollinger was my injector and she was amazing! She made me feel so comfortable and at ease! My lips look so great I couldn’t be happier! I will definitely be going back!

– Ellen

I just wanted to say that after my appt with Haley last Friday, I was feeling super optimistic that I could have clear skin again. After my chemical peel, my skin continued to get clearer and clearer. I started using the EltaMD Skin Care lotions and really love them. The ladies up front were super nice, as was Haley, and I am grateful for that. Thank you guys so much! I will def be back!!

– Terri

I was really impressed with how Ashley mapped out my face before she injected my Botox. I have had Botox at other places and have never experienced this. Her experience and treatment process truly put me at ease during my appointment. I will definitely be back!

– Reece

Wow! - is all I have to say! Big city level of service. Any treatment I've had here so far was top notch and every staff member I've worked with was super knowledgeable, professional and made sure I was comfortable.

– Sarah

Mary Johnson did such a great job helping to remove my frown line. I was nervous and she put me right at ease. Quick and no pain! I would highly recommend her. Revive offers such a relaxing atmosphere

– Amanda

Definitely a 5-star Medical Spa!!! Just finished my 1st ever dermaplaning appointment with Morgan. Morgan was very friendly, told me exactly what she was doing and the benefits of dermaplaning. I was so excited to see my results!!

– Morgan

Completely in love with my Dysport results I received from Kisha! She is very knowledgeable, professional, sweet, and personable!

– Lana

Ashley and Mary were great! She spent time with me. She answered all of my questions since this was my first time getting injectables. She really analyzed what would be the best options for me based on my concerns. The results were awesome. I felt like in 2-3 days I could already notice a difference. After two weeks the results were remarkable. I definitely recommend others to consult with Ashley or Mary and take advantage of Revive's great new client discount!

– Jessica

Tattoo Removal with Lisa was lovely and relaxing. She went through a thorough consultation so I knew what to expect. I'm extremely happy with the process and results after just one treatment! I highly recommend Revive and Lisa for any tattoo removal needs. Thank you THANK YOU!

– Ann

Haley was amazing! She was so nice and so good at explaining everything she was doing, which I appreciated! I will definitely be back for future services with her!

– Rachel

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